{"id":45,"date":"2012-02-14T04:11:53","date_gmt":"2012-02-14T04:11:53","guid":{"rendered":"http:\/\/s402747915.onlinehome.us\/?page_id=45"},"modified":"2020-03-02T08:48:33","modified_gmt":"2020-03-02T13:48:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/dockcraft.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
Frequently Asked Questions Buy DIRECTLY from the Manufacturer How far down into the water can this rack go?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n The Docksider dock rack has 4 mounting positions with the pin and slot design:<\/p>\n Note:\u00a0 These dimensions relate to the distance below the dock decking where the bottom \/ side of your watercraft is stored.\u00a0 Typically, the water level where your watercraft is floating can be up to 20 inches below these dimensions.<\/p>\n What is the minimum distance from the waterline and the top of the deck for mounting these racks?<\/strong><\/p>\n \u201cWe are going to build an extension off our existing boat dock which is closer to the water, say 4 to 5″ above the water level, to make it easier to get in and out of the kayaks, and are wondering if the kayak racks can be mounted this close to the water.\u201d\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/em><\/p>\n From your question, it sounds as if you will be boarding your kayak from your dock.<\/p>\n The simple answer is No, Our Dockside Dock Lift and Storage Rack will not function properly with the 4 to 5-inch distance you desire.\u00a0 Both the Dockside and Waterside model needs to be set at its minimum freeboard of 10-inch distance from the dock decking to the water level.<\/p>\n However, if you built a platform or used 6 in spacers under the mounts on this extension, then you would meet the minimum freeboard requirement for the DockSider Dock Lift & Rack and also have your desired height for boarding.<\/p>\n Can this unit lower the kayak 5 feet down?<\/strong><\/p>\n No, it cannot.<\/p>\n Both the Waterside and Dockside models have a maximum Dock Decking to water distance (freeboard) of 36 inches.<\/p>\n In applications similar to what you have described; several customers have built a simple platform on the side of their dock anywhere from 2 feet to 30inches above the water to mount a Waterside Model Lift and Dock Storage Rack.<\/p>\n I would like to know more about the freeboard distance between water and dock.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n The maximum freeboard for both the Waterside and Dockside models is 36 inches.<\/p>\n There are four positions which the DockSider Dock Lift and Storage Rack can be adjusted.<\/p>\n The storage positions are:<\/p>\n Can the upright arms be shorter to accommodate a narrow slip?<\/strong><\/p>\n \u201cThe distance between my boat and the dock is about 3 feet.\u201d\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/em><\/p>\n The best response I can provide is probably.<\/p>\n To provide a more definitive answer, I would need to know the make and model of your kayak.<\/p>\n More specifically – the length, beam, height, and weight of your kayak.<\/p>\n I assume you are looking for the Dockside Model, to board your Kayak from the dock.<\/p>\n Clearly, this would be a Special Order; which we would accommodate with reasonable pricing.<\/p>\n Would your rack be suitable for a dock that was up to 5\u2019 off the water? <\/strong><\/p>\n \u201cThe water level goes down quite a bit by end of summer.\u201d<\/p>\n No, it cannot.<\/p>\n Both the Waterside and Dockside models have a maximum Dock Decking to water distance (freeboard) of 36 inches.<\/p>\n In applications similar to what you have described; several customers have built a simple platform on the side of their dock anywhere from 2 feet to 30 inches above the water to mount a Waterside Model Lift and Dock Storage Rack.<\/p>\n When you say the water goes down quite a bit by the end of the summer, this can be accounted for by readjusting the Rack to a lower position.\u00a0 This is easily done with the pin and slot design of the mounting.\u00a0 On my installation, the water drops 15 inches from spring to summer.\u00a0 I do not have to readjust the initial setting of the dock height.<\/p>\n Back to TOP<\/a><\/p>\n Our dock is for a lake and has no overhang. It is an Endres manufacturing wooden dock.<\/strong><\/p>\n \u201cWhich mount would work with our type of dock for the kayak dock storage?\u201d<\/p>\n Either the bolt-on or clamp-on style of mounts should be fine for your dock. One consideration might be that if you choose the clamp-on mount, you will have the freedom to move the unit from one location to a different location on your dock. Once you install the bolt-on, the mounts are in that fixed position, unless you choose to drill holes and remount your rack in a different location.<\/p>\n I am not sure if I have a Truss Dock.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n A Truss Dock is typically made using an aluminum or steel frame. The dock planks sit on top of a that metal frame system.<\/p>\n The sides of a Truss dock have two metal square beams or tubes running parallel to the water and about 9 to 10 inches apart. Diagonal metal tubes are then connected to the top and bottom beams.\u00a0 The side view of the structure looks like a series of X\u2019s or W\u2019s running between the top and bottom beams.<\/p>\n If you click the following link, then go to page 2 at the bottom, there is a picture of a Truss style dock.<\/p>\n https:\/\/dockcraft.com\/assets\/Clamp-on-Mount-Dock-Configurations-Guide.pdf<\/a><\/p>\n I have a floating Metalcraft dock. Has Aluminum decking and support beam along the edge.<\/strong><\/p>\n How can I secure a dockside rack to my dock?<\/p>\n The Bolt On Mount is the best option for this type of dock.<\/p>\n Typically, the float spacing on a Floating Dock does not allow the under-dock support of the Clamp On mount to fit between the floats.<\/p>\n A Floating dock is constructed with a frame that is secured to the floats and the decking secure to the frame.\u00a0 The frame height will accommodate bolting the mounting system to the dock decking without contacting the floats.\u00a0 Given you have metal decking, you need to add additional support as the metal decking material thickness is thin.\u00a0 In the Bolt On Mount Dock Configuration Guide:<\/p>\n https:\/\/dockcraft.com\/assets\/Bolt-on-Mount-Dock-Configurations-Guide.pdf<\/a><\/p>\n on the last 2 pages it shows the supports you would need to add.<\/p>\n As this is a floating dock, you may need to add the supports on the top surface of the decking given you may not have access to the underside of the decking.<\/p>\n We have a poly floating dock. Will this work?<\/strong><\/p>\n As there are many poly-docks on the market and each manufacturer has their own accessory mounting systems; we do not have enough information to provide an accurate response.<\/p>\n If you would like to email us at info@dockcrat.com<\/a>,\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 or\u00a0\u00a0\u00a0\u00a0\u00a0 Call us at\u00a0\u00a0\u00a0 585-734-7374<\/p>\n We could look into this for you.<\/p>\n Back to TOP<\/a><\/p>\n Does the Dock Rack Lock?<\/strong><\/p>\n The DockSider Kayak | SUP Lift & Dock Storage Rack does not have a built-in lock.<\/p>\n However, there are several on the market available to you.<\/p>\n As we are in the process of adding Locking products to our website, give us a call (585-734-7374) or Back to TOP<\/a><\/p>\n What is the difference between the dockside storage mount version and the waterside storage mount version?<\/strong><\/p>\n \u201cBoth products list for the same price. Both of the above versions appear to be aluminum, and there appears to be another that is stainless steel. All 3 appear to support 100 lbs. What is your recommendation and why aluminum vs. stainless steel?\u201d\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/em><\/p>\n The Dockside Model is designed:<\/p>\n The Waterside Model is designed:<\/p>\n The Stainless-Steel model only comes in the Dockside Bolt on Model. You asked for our recommendation on why aluminum vs. Stainless Steel:<\/p>\n Aluminum models are great for fresh water applications; whereas Stainless Steel is best for brine or salt water applications.<\/p>\n It must be noted that:<\/p>\n Do you make a rack that can be used to house both a kayak and a SUP?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n The DockSider Lift and Dock Storage Rack will work fine for both Kayaks and SUP\u2019s.\u00a0 Indeed, they are the same rack. We list them separately for the customer looking for one or the other independently.<\/p>\n The rack will hold only one kayak, and some customers have stored two SUP\u2019s at a time (one on top of the other and upside down).<\/p>\n Will this work on canoe’s as well?<\/strong><\/p>\n \u201cI have an Old Town 15′ that weighs about 75lbs\u00a0\u00a0\u00a0\u00a0\u00a0 \u201c<\/p>\n We have a specific product for Canoes. Click the link below to see the product.<\/p>\n https:\/\/dockcraft.com\/product\/canoe-dock-lift-storage-rack\/<\/a><\/p>\n Do you have one product that allows to secure both a kayak and Paddle Board? <\/strong><\/p>\n \u201cI’d rather not have to buy 2. One that fits 2 is ideal.\u201d<\/p>\n No, we do not.\u00a0 The current design of the DockSider Dock Storage Rack will hold one Kayak or Paddle Board.\u00a0 Some customers have placed 1 SUP on top of the other and then loaded and stored 2 Paddle Board in our rack.\u00a0 We know of one customer that has stored their kayak in our Lift and Dock Storage system; then placed their SUP on the dock and leaned it against the rack and bungeed it to the rack for storage.<\/p>\n We believe that storing 2 watercraft in a lifting system would at\u00a0 best clumsy and perhaps difficult creating safety issues for the user.<\/p>\n If I buy the dockside design can you still enter it from the water?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n There is no reason why you could not load \/ launch and store your watercraft with the Dockside unit and then float your watercraft to a \u201cshallow\u201d location for boarding.<\/p>\n We do not recommend loading, launching, or storing your watercraft in the Dockside unit while you are in the water for safety reasons.\u00a0 The dockside unit will rotate back into the water if you \u201close control\u201d or do not latch the latches.\u00a0 If for some reason you may stub your toe or trip on an underwater obstacle, you may incur personal injury if the watercraft does rotate back toward you.<\/p>\n Back to TOP<\/a><\/p>\n \u00a0<\/u><\/strong><\/p>\n Which mount is stronger \/ more secure; the Bolt On or Clamp On Mount?<\/strong> To bolt this on to my dock, do I need to get under the dock?<\/strong><\/p>\n The DockSider Lift and Dock Storage Rack has two different mounting options.<\/p>\n For the bolt option, it comes with Snaptogglers; if you use these to mount the rack, you Do Not need to access the underside of your dock to secure them in place. However, if there are structural members under the decking in a mounting location, you could get a lag bolt from a hardware\/home improvement store and use those instead.<\/p>\n For the clamp mount, you definitely need to have access underneath your dock.<\/p>\n Can I mount this to a concrete sea wall?<\/strong><\/p>\n We have had customers mount our Lift and Dock Storage system to a concrete sea wall (also railroad tie break walls), with success. You would need to choose the Bolt On Mount for this application and use concrete anchors. The top of the concrete wall should be roughly level, not sloped to any great degree.<\/p>\n How far apart are the vertical upright pieces of the rack?<\/strong><\/p>\n The mounting position for the Dockside unit is 32 inches apart and<\/p>\n The mounting position for the Waterside unit is 26 \u00bd inches apart.<\/p>\n For the bolt-on mount, how many inches does the plate extend onto the pier?<\/strong><\/p>\n The bolt-on mount extends over the dock 6 inches. The mounting locations are 2 \u00bc\u201d and 5\u201d in from the edge of the dock.<\/p>\n Back to TOP<\/a><\/p>\n Will this work if I live in a tidal area?\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n Yes, this unit can be adjusted for different water heights, however, doing this throughout the day to accommodate the tide height would seem to be unrealistic.<\/p>\n Will this work in saltwater?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n Is this dock rack good for a tidal river?\u00a0\u00a0 <\/strong><\/p>\n
<\/u><\/strong>If you do not see an answer to your question
Email us\u00a0 Info@dockcraft.com<\/a>\u00a0\u00a0\u00a0 or Call Us\u00a0 585 \u2013 734 \u2013 7374<\/p>\n
<\/strong>DockCraft Industries LLC<\/p>\nWe have categorized the various questions into major themes.<\/h5>\n
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Adjustments:<\/u><\/strong><\/h3>\n
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clevis pin in the lower position on the cradle and seated in the upper slot of the mounting bracket.<\/li>\n
clevis pin in the lower position on the cradle and seated in the lower slot of the mounting bracket.<\/li>\n
clevis pin in the upper position on the cradle and seated in the upper slot of the mounting bracket.<\/li>\n
clevis pin in the upper position on the cradle and seated in the lower slot of the mounting bracket.<\/li>\n<\/ul>\n\n
Dock Related Questions
<\/u><\/strong><\/h3>\nLocking Systems<\/u><\/strong><\/h3>\n
email us (info@dockcraft.com<\/a>) and we would gladly give you our recommendation.<\/p>\nDockSider Models<\/u><\/strong><\/h3>\n
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It is great for Floating Docks in a Salt Water Harbor environment.<\/p>\n\n
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Dock Mounts<\/u><\/strong><\/h3>\n
We must say that the Bolt on Mount is probably more secure; However, both mounts are more than adequate to do the job. We like to compare it to killing a mosquito with a fly swatter or a sledge hammer \u2013 they both are effective!<\/p>\nSaltwater & Tides<\/u><\/strong><\/h3>\n
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The Aluminum version of our product will also work fine; with the exception that it requires more maintenance.<\/li>\n\n
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